Important SHipping Info

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My website will still say shipping is free at checkout, it is NOT. I don't have the option to change the shipping costs for my listings for each person/order on my website ecommerce. Messaging me for a quote and adding shipping cost to cart manually is a must. Thanks for understanding!

How to get your shipping costs added to cart: 

1. Send me a message with your address. 
2. I will check your rate and respond as soon as I am able to.
3. After confirming with me, go to "Adopt and Shop" -> "Shipping" 
4. Find your zip code, usually I take listings down once an order is complete so there won't be many to look through!
5. Add your custom ship listing to your cart to pay for shipping.

Shipping is not cheap. FedEx rates are based on your zip code and calculated by distance. I have no control over shipping costs. I do not offer refunds for delayed shipping.

I ship priority overnight to the nearest FedEx hub to you for all geckos, and when weather permits allow home deliveries for inverts and sometimes 2-day. I do this to ensure the safety of the animals I ship. During winter months I only ship to Hub for pick-up (December-February).

I ship spoods between the temps of 40-94 degrees Fahrenheit. I ship geckos between the temps of 45- 85 degrees Fahrenheit. I will hold your animal if needed until the weather permits safe shipping conditions. If a heat pack is used or required, buyer is responsible for price of heat pack.  I will postpone shipping if your spider(s) go into a molt! 

If picking up at HUB, FedEx requires I.D. at pick-up, so please make sure to have this ready. 😊

Please contact me immediately upon receiving your animal as failure to do so will VOID health guarantee and DOA refund policies. Please see terms and conditions for more information.